Greenwich Expands Free Tech Training and Device Loan Programs for Residents

Greenwich residents who struggle with basic computer skills or lack access to a connected device can tap into a growing network of free support, according to local council and community resources. Among the most accessible offerings are the weekly drop-in digital literacy tutorials at Plumstead Library, held every Monday from 11am to 12pm with no booking required.

Weekly drop-in support at Plumstead Library

The library’s ‘Learn my way’ sessions are open to all ages, with a particular focus on older people. Run as part of a nationwide digital-skills framework, the one-hour tutorials cover everything from using the internet and email to accessing public services online. Because no pre-registration is needed, residents can simply turn up on the day and get one-on-one help from the session leader. It’s a low-barrier entry point for anyone who has felt left behind as council services, GP bookings and benefits applications move increasingly online.

Device loans and data through Loan and Learn

Beyond in-person tuition, Greenwich Council operates its ‘Loan and Learn’ scheme, which provides free digital device loans, either a tablet or a laptop, for up to four weeks, along with a mobile data dongle for internet connectivity. The programme is specifically designed for residents with basic or no digital skills, and it includes structured digital-skills training to accompany the hardware. The idea is that a short-term loan removes the immediate cost barrier while the training builds the confidence to continue independently after the device is returned. The scheme is open to all Greenwich residents who meet the eligibility criteria, though the council encourages interested residents to check the latest availability via its website or at local libraries.

One-to-one mentoring and full tech packages for seniors

For older residents, the Greenwich Wallace Center, in partnership with Greenwich Country Day School, offers two targeted programmes. ‘Tech-Time’ provides one-to-one tech mentoring for people aged 62 and over, covering everything from setting up an email account to using video-calling apps to stay in touch with family. The more comprehensive ‘TechCONNECTT’ programme goes a step further: eligible participants receive a free tablet, broadband installation and ongoing training, effectively removing both the device and connectivity hurdles entirely. These programmes are part of a wider push across the borough to close the digital divide, particularly among older adults who may be socially isolated without internet access.

What’s coming next, and how to get started now

While specific launch dates for new programmes are not yet public, the Greenwich Council has signalled that it intends to expand both the device-loan library and the network of digital-skills centres. Residents can already access Digital Skills Centres at several locations across the borough, and the council has published a directory of training providers through its Greenwich Learns portal, which lists courses ranging from beginner-friendly ‘digital taster’ sessions to more advanced modules on online safety and job-seeking. The practical advice, according to council officials, is simple: anyone who wants to improve their digital skills should start by visiting their local library or contacting the Greenwich Wallace Center directly to book a free session. With no-cost options already available every Monday at Plumstead Library, the immediate next step is straightforward, just walk in.